If you have accidentally deleted your Hostinger Horizons website, it may still be possible to recover it. This article explains the requirements and the steps needed to attempt a restoration process to help you get your project back online.
Pre-requisites
- The deletion must have occurred within the last 30 days.
- You must have access to the email account associated with your Hostinger profile.
Restoration process
Because website restoration involves a dedicated intervention and depends on server data availability, the process is time-sensitive and recovery is not guaranteed.
If your website was deleted recently, follow these steps to request a restoration:
- Gather your account details, including your account email and the specific project name or URL.
- Identify the approximate date and time the deletion occurred.
- Contact the Hostinger Customer Success team immediately with this information.
By providing the necessary details to the support team quickly, you increase the chances of a successful website recovery. Once the process is complete, you can resume managing your Hostinger Horizons project.
NOTES
- Restorations only apply to the entire project state; granular restores, such as recovering a specific message or a single past edit, are not supported.
- Once 30 days have passed since the deletion, the data is permanently removed from the servers and recovery is no longer possible.