How to Download Backups on cPanel at Hostinger

Downloading backups of your website using the cPanel JetBackup 5 feature at Hostinger

Updated 2 weeks ago

Automatic backups are created of your cPanel files and databases at Hostinger. To download them to your local device, follow these steps:

Step 1 – Downloading Files

Login to your cPanel and select JetBackup 5:

cPanel Files section with JetBackup 5 highlighted

Next, select Home directory:

cPanel Restore & Download menu with Home Directory highlighted

From there, select the date of Backup that you want to download and click on Change Files Selection:

Hostinger cPanel Restore & Download page with the Change Files Selection button highlighted

Select all the files that you wish to download and click on Download:

cPanel Backup Download button highlighted in orange beside Restore and Clear Selection

Step 2 – Downloading your database

Access your cPanel, click on JetBackup 5, and select Databases:

cPanel Restore & Download menu with Databases option highlighted

Once there, select the desired database by clicking on Choose Other Backup:

cPanel backup list with the Choose Other Backup button highlighted

Once it’s good to go, click on Download:

cPanel backup toolbar with the Download button highlighted

NOTE

  • If the amount of storage used in your cPanel plan is larger than 10GB, new backups will not be generated automatically. In that case, the recommendation is to manually back up your website using the File Manager via FTP